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Privacy Policy

Updated: 1 July 2026

 

1. Introduction & Acceptance

This End-User License Agreement (the Agreement or EULA) is a binding agreement between you (End User, you or your) and Galactic Renewables, trading as Choto (Company, Choto, we, us or our).

This Agreement governs your download, installation and use of the Choto mobile application and related software (the Application or App). The Application is the digital gateway through which you access Choto’s renewable Energy-as-a-Service offerings, including Scan & Go battery rental, Amanzi water kiosk and Freeze Hub cold storage. Those energy services are themselves provided subject to the Choto Terms & Conditions, and your personal information is handled in accordance with the Choto Privacy Policy. In the event of a conflict, the Terms & Conditions govern the energy services and this Agreement governs your use of the Application.

By downloading, installing, accessing or using the Application, you: (a) confirm that you have the necessary permissions to access and use it; (b) acknowledge that you have read and understood this Agreement; (c) represent that you are of legal age (18 years or older) and able to enter into a binding agreement; and (d) accept and agree to be legally bound by this Agreement. If you are using the Application on behalf of an organisation, you confirm that you are authorised to bind that organisation to this Agreement, and you refers to both you and that organisation.

If you do not agree to these terms, do not download, install, access or use the Application; and if you have already installed it, delete it from your device. The Application is licensed, not sold, to you.

2. Definitions & Key Terms

For the purposes of this Agreement:

  1. Application / App — the Choto mobile application and related software, together with all associated features, content and Updates.

  2. Company — Galactic Renewables (54 Jason Moyo Avenue, Harare, Zimbabwe), responsible for the Application under this Agreement.

  3. Country — Zimbabwe, where Choto and the owners/founders of Choto are based.

  4. Device — any mobile device — such as a phone or tablet — that you own or control and on which the Application may be installed and used.

  5. Energy Services — the renewable energy services accessible through the Application, including Scan & Go, Amanzi and Freeze Hub, provided subject to the Choto Terms & Conditions.

  6. Service — the service provided by Choto as described in the applicable terms and through the Platform.

  7. Third-Party Service — advertisers, sponsors, marketing partners and other providers whose content, products or services are made available through or linked from the Application.

  8. You / End User — a person or entity registered with Choto, or otherwise using the Application, to access the Energy Services.

 

3. License Grant

Subject to your compliance with this Agreement, Choto grants you a limited, non-exclusive, revocable, non-transferable, personal license to:

  1. download, install and use the Application on Devices that you own or control, for your own personal use; and

  2. access and use, through the Application, the content and features made available to you, strictly in accordance with this Agreement and the Terms & Conditions.

The Application is provided free of charge to download. Access to certain Energy Services may require payment as described on the Platform and governed by the Terms & Conditions. This license continues for as long as you comply with this Agreement and is revocable as set out in Section 9.

You retain ownership of any work products or materials that you create through or with the assistance of the Application.

 

4. Restrictions

You agree not to, and will not permit others to:

  1. license, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose or otherwise commercially exploit the Application, or make it available to any third party;

  2. modify, make derivative works of, disassemble, decrypt, reverse-compile or reverse-engineer any part of the Application;

  3. remove, alter or obscure any proprietary notice (including any copyright or trademark notice) of Choto or its affiliates, partners, suppliers or licensors; or

  4. use the Application in any unlawful manner, for any unlawful purpose, or in any way inconsistent with this Agreement or the Terms & Conditions.

 

5. App Stores & Third-Party Distribution

The Application is made available through third-party application stores or distribution platforms (each an App Store), and your download and use of the Application is also subject to the App Store’s own terms of service. You agree to comply with all applicable App Store terms.

Where you obtain the Application through an App Store, you acknowledge that the relevant App Store provider is not a party to this Agreement, is not responsible for the Application or its content, and has no obligation to provide maintenance or support for it. Any such support is provided by Choto in its discretion. To the extent required by an App Store, the App Store provider is a third-party beneficiary of this Agreement and may enforce it against you.

6. Intellectual Property

All intellectual property rights in the Application — including copyrights, patents, trademarks, service marks, trade secrets, know-how, trade dress, trade names, logos and domain names, together with all associated goodwill and derivative works (collectively, Intellectual Property Rights) — are and shall remain the exclusive property of Choto (or its suppliers or licensors, where applicable). The names Choto, Scan & Go, Amanzi and Freeze Hub, and related logos, are marks of Choto. Nothing in this Agreement grants you any license to Choto’s Intellectual Property Rights except the limited right to use the Application as expressly permitted.

This Agreement conveys only a limited license to use Choto’s Intellectual Property Rights as part of the Application, and only for the term of the license granted to you. Any use of Choto’s Intellectual Property Rights independently of the Application or outside the scope of this Agreement is an infringement of those rights. You shall use a high standard of care to safeguard the Application from infringement, misappropriation, theft, misuse or unauthorised access. Except as expressly granted, Choto reserves and retains all rights, title and interest in the Application.

7. Your Suggestions

Any feedback, comments, ideas, improvements or suggestions (Suggestions) you provide to Choto regarding the Application shall remain the sole and exclusive property of Choto. Choto is free to use, copy, modify, publish or redistribute the Suggestions for any purpose and in any way, without credit or compensation to you.

8. Updates & Modifications to the Application

Choto may from time to time provide enhancements or improvements to the features and functionality of the Application, including patches, bug fixes, updates, upgrades and other modifications (Updates). You may receive Updates and new features as they become available. Depending on your Device settings, some Updates may be downloaded and installed automatically.

Updates may modify or remove certain features. You agree that Choto has no obligation to provide any Update, or to continue to provide or enable any particular feature. All Updates form an integral part of the Application and are subject to this Agreement.

Choto also reserves the right to modify, suspend or discontinue, temporarily or permanently, the Application or any service to which it connects, with or without notice and without liability to you.

9. Term & Termination

This Agreement remains in effect until terminated by you or Choto. Choto may, in its sole discretion and at any time, suspend or terminate this Agreement with or without prior notice, including immediately and without notice if you fail to comply with any provision of it.

You may terminate this Agreement at any time by ceasing all use of the Application and deleting it, and all copies of it, from your Device(s). Upon termination, you must cease all use of the Application and delete all copies from your Device(s). Termination does not limit any of Choto’s rights or remedies at law or in equity for any breach by you.

10. Indemnification

You agree to indemnify, defend and hold harmless Choto and its officers, directors, employees, agents, affiliates, successors and assigns from and against any and all losses, damages, liabilities, claims, actions, judgments, settlements, penalties, costs or expenses of any kind, including reasonable attorneys’ fees, arising from or relating to: (i) your use or misuse of the Application; (ii) your failure to comply with any applicable law, regulation or government directive; (iii) your breach of this Agreement; or (iv) your relationship with an organisation (if applicable) or any third party. Choto assumes no responsibility for the content you submit or make available through the Application, or for content made available to you by third parties.

 

11. Disclaimer of Warranties

The Application is provided to you as is and as available, with all faults and defects and without warranty of any kind. To the maximum extent permitted by applicable law, Choto, on its own behalf and on behalf of its affiliates, licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.

Choto makes no representation or warranty that the Application will meet your requirements, achieve any intended result, be compatible with any other software or systems, operate without interruption, be secure, or be free of viruses or other harmful components, or that any information provided through it is accurate, reliable or current. Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

12. Limitation of Liability

To the maximum extent permitted by applicable law, the entire liability of Choto and its suppliers under this Agreement, and your exclusive remedy, shall be limited to the amount you have actually paid to Choto in connection with the Application.

In no event shall Choto or its suppliers be liable for any special, incidental, indirect or consequential damages whatsoever (including damages for loss of profits, loss of data, business interruption, personal injury or loss of privacy) arising out of or related to your use of, or inability to use, the Application, even if Choto has been advised of the possibility of such damages and even if a remedy fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.

13. General Provisions

Governing law

The laws of Zimbabwe, excluding its conflict-of-laws rules, govern this Agreement and your use of the Application. Your use may also be subject to other local, national or international laws that apply to you.

Geographic restrictions

Choto is based in Zimbabwe and the Application is provided primarily for access and use by persons located in Zimbabwe, in compliance with Zimbabwean laws and regulations. If you use the Application from outside Zimbabwe, you are solely responsible for compliance with local laws.

No employment or agency relationship

Nothing in this Agreement or in the relationship between you and Choto creates any relationship between you and Choto other than that of end user and provider of the Application and services.

Equitable relief

You acknowledge that a breach of this Agreement would cause Choto irreparable harm for which money damages alone would be inadequate, and that, in addition to any other remedies, Choto may seek injunctive relief to prevent the actual, threatened or continued breach of this Agreement.

Severability & waiver

If any provision of this Agreement is held to be unenforceable or invalid, it will be changed and interpreted to accomplish its objectives to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect. No failure or delay in exercising any right or power under this Agreement operates as a waiver of it, nor does any single or partial exercise preclude any further exercise.

Limitation of time to file claims

Any cause of action or claim you may have arising out of or relating to this Agreement or the Application must be commenced within one (1) year after the cause of action accrues; otherwise it is permanently barred, except where a longer period is required by applicable law.

Headings & entire agreement

The headings in this Agreement are for reference only and do not affect its interpretation. This Agreement constitutes the entire agreement between you and Choto regarding the Application and supersedes all prior agreements. You may be subject to additional terms when you use certain Choto services, which Choto will provide at the relevant time.

 

14. Changes to This Agreement

Choto reserves the right, at its sole discretion, to modify or replace this Agreement at any time. If a revision is material, we will provide at least 30 days’ notice before the new terms take effect; what constitutes a material change is determined at our sole discretion. By continuing to access or use the Application after revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorised to use the Application and should delete it from your Device(s).

15. Contact Us

If you have any questions about this Agreement, please contact us:

Email:  choto.energy@gmail.com

Web:  www.chotoenergy.co.zw

Operator:  Galactic Renewables, 54 Jason Moyo Avenue, Harare, Zimbabwe

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